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What should you do if your Waco home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your family – against the various risks you may experience, like break-ins, fire, and carbon monoxide leaks. Even though your home may be ready, that doesn’t automatically mean you are. Do you understand what to do if your Waco home alarm system goes off? The sound of an alarm is often startling, confusing, and could provoke panic. Your best bet is to stay composed and abide by these simple guidelines.

Steps to Take If Your Home Alarm System In Waco Goes Off

It’s a situation no one wishes to face, but it’s also the reason why you ordered a home alarm system from the outset. You’re woken up from a deep sleep with the unmistakable blasting of an alarm after one of your sensors has been triggered. So what are you going to do?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is ringing loudly, and your heart is beating rapidly. But keeping a cool head is the best way to assess what’s going on. Avoid the urge of trying to manage the emergency on your own instead let your monitoring professionals and first responders do their job.
  2. Take care of your loved ones. Your primary concern should be your loved ones and moving them out of danger. If you are dealing with a break-in, this might include moving to a predetermined safe room as far from entry points as possible. There’s a good chance that your alarm may have deterred the intruder, but it’s always smarter to be safe than sorry. If there’s smoke or flames, you need to vacate your house immediately.
  3. Don’t forget your phone. Nowadays, the majority of individuals carry their smartphones at all times, but you may neglect to pick it up during an urgent situation. Try to remember it. You’ll be able to stay connected with your monitoring professionals and obtain updates through your home security app.

Connect With Your 24/7 Monitoring Agents

Whenever your home alarm system in Waco goes off, your round-the-clock monitoring experts will instantly act. Their first move is to validate your alarm, and that means communicating with you. The guideline they follow is based on the sort of emergency. To illustrate, when a medical emergency is triggered, a single attempt will be made to reach you before help is deployed. If you’re dealing with an intrusion - the most typical kind of alarm - a monitoring agent will adhere to these steps to contact you:

  • An attempt will be made to communicate with you via the touchscreen interface. You will typically be asked for a passcode.
  • If that isn’t successful, a call is made to your primary contact number.
  • A secondary number or your first contact person is attempted next.
  • If there is still no answer, nearby police are sent.
  • Your monitoring professionals will attempt to reach you again after emergency personnel are notified.

If you're not in a situation where you can interact with the monitoring team, don’t fret. Assistance will still be deployed even when you're not able to verify the emergency.

Get protection for any crisis with a Vivint home alarm system in Waco

Stay ready for any emergency with a state-of-the-art home alarm system in Waco from Vivint. Call (254) 970-3775 to begin the customization of your property’s security today.